Guest chat option stops working on the live site
Guest chat mode is missing or inactive on the live site, so visitors are forced to log in to Facebook
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 19 January 2024 · last reported 5 February 2024
What's going wrong
Site owners who set the Facebook chat to allow guest visitors report that the guest option does not appear on the live website, even though the preview in the admin area shows it.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.