Gift card codes and recipient emails never delivered
Gift card codes are never assigned to orders and recipient emails never go out, so buyers' gift cards never arrive, across several gift card apps.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 2 January 2025 · last reported 26 August 2026
What's going wrong
Shops selling digital gift cards through several apps report that orders never get a code assigned and that the emails meant to deliver codes to recipients are never sent.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.