Gift card code emails stop arriving with no fallback
Gift card code emails silently stop reaching buyers and recipients, and merchants have no fallback delivery path when they fail
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 4 September 2024 · last reported 2 March 2026
What's going wrong
Merchants selling gift cards through several Shopify apps report that code and voucher emails suddenly stop reaching buyers and recipients.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.