Gift card discount lost before payment
Gift card discount shown at checkout is lost before payment, so customers are charged the full order amount.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 19 November 2025 · last reported 9 June 2026
What's going wrong
Store owners report that a gift card shows as applied on the checkout page, yet the payment step charges the full order value.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.