Generic send errors on one site
Sends fail with a generic 'could not be sent' error on one site while the same SES account works on others.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 4 July 2024 · last reported 31 May 2025
What's going wrong
Site owners report that emails on one site fail with a vague error, such as a password reset that cannot be sent or many failed sends with no clear cause.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.