Gateway vendor support unresponsive
Vendor support ignores tickets and forum threads for months, leaving shops with broken payments unresolved.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 16 August 2021 · last reported 18 April 2024
What's going wrong
Site owners who use this PostFinance plugin say the vendor support is slow or absent.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.