← Problems

Galleries empty when the platform is active

Galleries show No items were found after the platform updates, and they only work again once the store plugin is turned off.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 25 September 2025 · last reported 4 November 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several site owners report that after updating the platform, their galleries display a message saying no items were found, even though the images exist.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.