Free ZenMate forces users toward paid plans
The free ZenMate add-on was presented as free but now requires a subscription to connect, and users feel misled.
Tier II · Emerging Problems that are still building up.
6 public reports · first reported 11 December 2022 · last reported 19 August 2024
What's going wrong
Several Firefox users say the ZenMate add-on was presented as free, but now refuses to connect unless a subscription is bought.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.