← Problems

Free VPN requires signup that fails in some regions

Free use requires creating an account, and the signup page fails or cannot be reached for some users.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 29 January 2025 · last reported 9 September 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Firefox users report that the browser add-on cannot be used for free without creating an account first.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.