Free VPN plan drops free locations and prompts upgrade
The free plan lost its free locations and now shows an upgrade prompt where the connection used to work.
Tier I · Proven The best-established problems.
7 public reports · first reported 22 February 2026 · last reported 12 June 2026
What's going wrong
Many Firefox users say this add-on changed from a free service to a paid one without clear warning.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.