Free VPN extension fails to connect at startup
The free VPN extension shows a connection error on startup or never gets online, even when it displays itself as connected.
Tier I · Proven The best-established problems.
10 public reports · first reported 10 August 2024 · last reported 13 June 2026
What's going wrong
Firefox users installing this free VPN add-on often find it cannot establish a working tunnel.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 10 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.