Free VPN blocked for users in Russia and Iran
Free ZenMate refuses to connect or blocks access for users in Russia, Ukraine, Iran, China and similar regions.
Tier I · Proven The best-established problems.
13 public reports · first reported 11 December 2022 · last reported 17 August 2025
What's going wrong
Firefox users in Russia, Ukraine, Iran, China and a few other countries say the ZenMate Free VPN add-on either shows no working servers or fails to connect at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 13 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.