Free version pushes paid app instead of downloading
Free version refuses to download and pushes users to a paid desktop app or an upgrade instead.
Tier I · Proven The best-established problems.
40 public reports · first reported 8 May 2022 · last reported 26 July 2026
What's going wrong
Firefox users installing this add-on often find that downloads are refused and replaced by a prompt to buy a paid desktop program or upgrade.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 40 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.