Free trial and free-tier limits are unclear
The free trial is advertised as free but requires payment, and it is unclear which chat features are free versus paid.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 10 December 2014 · last reported 29 March 2024
What's going wrong
Site owners report that the chat plugin advertises a free trial that turns out to require payment, and that it is hard to tell which features are free versus paid.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.