Free tier cannot reply and many features need paying
The free tier cannot reply or send attachments, and continuity features need a paid plan, so the free offer feels misleading.
Tier I · Proven The best-established problems.
6 public reports · first reported 26 November 2023 · last reported 3 September 2025
What's going wrong
Many reviewers say the free version is almost useless: they can receive a message on an alias, but replying, sending attachments, and continuing a conversation require a Premium subscription.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.