Apps change live theme or settings without merchant consent
Apps and vendor staff change live themes, settings, or promotions on Shopify stores without merchant consent or notice
Tier I · Proven The best-established problems.
6 public reports · first reported 22 March 2018 · last reported 20 November 2025
What's going wrong
Merchants using Shopify cart, upsell and checkout apps report that the app or vendor staff changed their live store without asking.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.