Free shipping lost when a mixed cart has paid items
Free shipping disappears or other shipping rates return once a non-eligible product is added to the cart.
Tier II · Emerging Problems that are still building up.
8 public reports · first reported 21 May 2018 · last reported 24 December 2023
What's going wrong
Site owners using this free shipping add-on report that once a product with the free shipping class sits alongside a non-eligible item, the free option vanishes and standard rates or other methods return.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.