Free plan unclear and paid trial starts at signup
Free tier of the chat plugin is unclear and an automatic paid trial is switched on at signup.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 16 December 2021 · last reported 8 September 2025
What's going wrong
Site owners installing the Crisp WordPress plugin report that the free tier is hard to tell apart from paid features.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.