Free plan limits and hidden paid gates
Free tier caps recording length, resolution, and count, and some features require paid plans, which surprises users.
Tier I · Proven The best-established problems.
5 public reports · first reported 27 July 2021 · last reported 19 January 2026
What's going wrong
Firefox users report that the free version of this screenshot and recording tool limits video to a set resolution, a monthly recording count, and a short maximum length.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.