Core features gated behind paid plans or add-ons
Merchants find features they need after install locked behind a pricier plan or a separate paid add-on, even when listings advertise them on cheaper plans.
Tier I · Proven The best-established problems.
7 public reports · first reported 9 November 2018 · last reported 7 August 2026
What's going wrong
Merchants installing Shopify checkout and upsell apps report that features they need after install, such as discounts on upsells or custom charity selection, sit behind a separate paid app or a pricier tier.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.