Free plan cannot connect in the Firefox extension
The free Proton VPN plan shows no countries or servers in the Firefox extension, so it cannot connect and is unusable without payment.
Tier I · Proven The best-established problems.
24 public reports · first reported 11 May 2023 · last reported 19 November 2024
What's going wrong
Firefox users who choose the free Proton VPN plan find the browser extension unusable.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 24 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.