Free or trial apps charge after install without notice
Apps listed as free or with a free trial start charging or require a paid plan after install, without clear notice to merchants.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 16 August 2025 · last reported 17 September 2026
What's going wrong
Merchants across several Shopify checkout and payment apps report the same gap: a listing presents the app as free or offering a trial, but after installation they are asked for a paid plan or find recurring charges they never agreed to.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.