Gifts and bonuses stay after qualifying items are removed
Free gifts and discount bonuses stay on carts after the spend threshold or qualifying items are no longer met
Tier I · Proven The best-established problems.
6 public reports · first reported 26 November 2015 · last reported 19 May 2025
What's going wrong
Merchants using Shopify marketing apps for spend-threshold free gifts and buy-X-get-Y bonuses report that rewards stay on the cart after it stops qualifying.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.