Free gift rules add extra or unlimited free units
Free gift and progress-bar promotions hand out more free units per order than the rule intended, sometimes unlimited.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 24 November 2021 · last reported 25 November 2025
What's going wrong
Merchants running free-gift and progress-bar promotions in the platform's discount apps report that customers receive more free units than the rule intended.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.