Free and unlimited claims clash with login and hidden limits
Add-on advertised as free and unlimited but gates features behind login and undisclosed limits, so users feel misled.
Tier I · Proven The best-established problems.
6 public reports · first reported 16 July 2025 · last reported 27 September 2026
What's going wrong
Firefox users say the marketing for this translation add-on promised a free, unlimited service, yet core features such as image or video subtitle translation require an account and then hit undisclosed usage caps.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.