Formula syntax and shortcodes poorly documented
Formula syntax, shortcodes, percentages and parameter output are hard to work out from the documentation.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 21 February 2022 · last reported 5 June 2025
What's going wrong
New users say the documentation does not explain how to write formulas, use shortcodes, express percentages, or insert a formula parameter into an email.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
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