Form emails ignore the Reply-To address
Plugin forms and notifications drop the Reply-To header, so replies go to a noreply or account address instead of the customer.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 19 February 2024 · last reported 5 April 2025
What's going wrong
Site owners who send WordPress form and notification emails through the Zoho Mail plugin report that replies do not reach the intended person.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.