Forced sign-up blocks using the add-on
Users must create an account before the add-on will do anything, and sign-up sometimes fails.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 25 February 2021 · last reported 11 June 2026
What's going wrong
Some Firefox users say the TunnelBear browser add-on requires registration before it does anything, and a few report that the sign-up step itself fails.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.