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Forced move to browser-only extension breaks setup

Forced move to a browser-only extension dropped desktop features and left users unable to find or install the new add-on.

Tier I · Proven The best-established problems.

9 public reports · first reported 2 June 2024 · last reported 24 September 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Firefox users who ran NordPass's older desktop-linked add-on say they were pushed onto the newer browser-only extension.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 9 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.