← Problems

First payment date shows up as a free trial

Product pages, carts and checkout show a first payment date as a free trial, confusing customers who pay immediately.

Tier I · Proven The best-established problems.

6 public reports · first reported 18 April 2021 · last reported 7 August 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners who sell subscriptions with a fixed first payment date and no trial report that the plugin still displays free trial wording on product pages, carts, checkout and sometimes in the customer account.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.