Firefox VPN add-on needs a separate desktop app
The Firefox add-on only works after a separate desktop app is installed, and users say the add-on page never warned them about it.
Tier I · Proven The best-established problems.
23 public reports · first reported 17 November 2020 · last reported 24 February 2026
What's going wrong
Many Firefox users who add the ExpressVPN browser add-on find it cannot connect until a full desktop application is installed on the computer.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 23 reports are about, and how many came each month.
- Related problems.
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