Firefox extension login fails while the app works
Extension sign-in fails with auth loops, rate limits and API errors while the same account works on the website and app.
Tier I · Proven The best-established problems.
10 public reports · first reported 18 September 2024 · last reported 11 October 2026
What's going wrong
Firefox users of this browser add-on report that signing in through the extension fails again and again, even with correct credentials.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 10 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.