Firefox extension fails to sync with the desktop app
The Firefox extension cannot connect to, sync with, or unlock together with the 1Password desktop app, so saved changes do not show up.
Tier I · Proven The best-established problems.
7 public reports · first reported 16 June 2023 · last reported 6 September 2026
What's going wrong
Firefox users report that the 1Password browser extension does not connect to the desktop app, does not sync changes made in the app, and in some cases cannot be unlocked by it.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.