Firefox add-on lags the Chrome and desktop versions
The Firefox add-on works less reliably than the Chrome, Windows or desktop versions of the same VPN service.
Tier I · Proven The best-established problems.
5 public reports · first reported 26 December 2019 · last reported 6 February 2025
What's going wrong
Many users say the Private Internet Access service works well on the desktop app, a Chrome extension, or Chromium browsers such as Brave, but the Firefox add-on does not.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.