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File browser opens at server root or gets stuck

The file browser opens at the server root or gets stuck in a folder, so owners cannot reach their WordPress uploads folder.

Tier II · Emerging Problems that are still building up.

5 public reports · first reported 10 December 2021 · last reported 12 July 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners who add files from the server with Add From Server say the file browser opens at the top of the hosting account or gets stuck in a wrong folder such as /www or /home.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.