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Field mapping rules leave nested values empty

Field mapping rules fail on nested, conditional or null XML values, leaving imported fields empty.

Tier I · Proven The best-established problems.

5 public reports · first reported 18 September 2024 · last reported 8 July 2025

Idea report · $19 · No contacts · All sales final

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What's going wrong

Several site owners who import from XML or JSON feeds cannot get mapping rules to work.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.