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Field answers missing from saved WooCommerce orders

Customer answers to product fields are missing from saved orders or are not passed through.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 7 August 2025 · last reported 20 March 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners report that customer answers typed into product fields do not appear in the order record.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.