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Fee settings missing from new WooCommerce payments screen

The fee settings do not show for cash on delivery or offline payments in the newer WooCommerce payment settings screens.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 20 June 2025 · last reported 12 November 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners who want to set a surcharge for cash on delivery, bank transfer or other offline methods report that the fee options never appear.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.