← Problems

FedEx API keys rejected as unauthorized

FedEx API credentials are rejected as invalid or unauthorized even when the keys look correct in the FedEx portal.

Tier I · Proven The best-established problems.

6 public reports · first reported 12 September 2024 · last reported 18 March 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners setting up the FedEx live rates plugin report that production and sandbox keys, account numbers and REST API details are rejected.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.