Fatal error locks owners out of admin after update
After an update, logging in to the admin fails with a fatal error about an undefined class constant, locking owners out of their dashboards.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 3 October 2023 · last reported 18 March 2024
What's going wrong
Many owners of this starter-sites plugin, running it with the Neve theme on different hosts, report a fatal PHP error that appears when they log in to the admin area.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.