Billed for bot and fake contacts before screening
Merchants on per-contact email platforms are billed for bot, fake, and inactive contacts they cannot screen out before being charged
Tier I · Proven The best-established problems.
12 public reports · first reported 28 March 2024 · last reported 17 August 2026
What's going wrong
Merchants on several per-contact email marketing platforms report paying for contacts that never reach anyone: bot-created signups, fraudulent entries, unsubscribed people, and imported addresses that never subscribed.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 12 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.