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Google account sign-in fails in Shopify ad apps

Google account sign-in or linking fails across Shopify ad and marketing apps, so merchants cannot connect their accounts or log in

Tier I · Proven The best-established problems.

5 public reports · first reported 6 December 2024 · last reported 12 October 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants installing Shopify ad, marketing and analytics apps report that signing in or linking with a Google account fails before any feature can be used.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.