Extension stuck loading or falsely says offline
The extension gets stuck loading, claims the user is offline, or refuses to open the vault, even when the connection is fine.
Tier I · Proven The best-established problems.
12 public reports · first reported 7 June 2024 · last reported 5 February 2026
What's going wrong
Some Firefox users find the NordPass add-on spins forever, reports them as offline while pages load normally, or refuses to open the vault or sites at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 12 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.