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Extension rejects valid email logins in Firefox

Firefox users cannot log in to the pCloud Save extension with their email and password, even though the same credentials work on the website and apps.

Tier I · Proven The best-established problems.

40 public reports · first reported 19 February 2018 · last reported 16 March 2026

Idea report · $19 · No contacts · All sales final

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What's going wrong

Many Firefox users say the pCloud Save extension never completes sign-in.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 40 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.