Extension opens on Advanced Settings, not servers
Opening the extension lands on the Advanced Settings screen instead of the server list, and the server page then jumps back.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 16 October 2022 · last reported 22 May 2025
What's going wrong
Several Firefox users say the PureVPN extension opens on its Advanced Settings screen instead of the server list each time it is launched.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.