Extension login loops and throws session errors
Logging into the Firefox extension fails, loops back to sign-in, or shows session errors, even though the website login works.
Tier I · Proven The best-established problems.
10 public reports · first reported 22 January 2018 · last reported 18 May 2026
What's going wrong
Many Firefox users cannot sign in through the add-on.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 10 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.