Extension fails to unlock or log in
The extension will not open, load or unlock, and logins fail or two-step SMS codes never arrive for some users.
Tier I · Proven The best-established problems.
6 public reports · first reported 14 February 2019 · last reported 30 May 2026
What's going wrong
Several Firefox users report that the Avira Password Manager extension never finishes loading, refuses to open or unlock, or rejects logins that work in the companion app.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.