Extension depends on a separate desktop app install
The extension needs a separate desktop app installed with admin rights, and it fails to work without that app.
Tier I · Proven The best-established problems.
7 public reports · first reported 28 March 2025 · last reported 3 October 2026
What's going wrong
Users who expected a browser add-on find that the extension will not work until they install a separate desktop app, sometimes requiring administrator rights on shared or work computers.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.