← Problems

Extension cannot open vault or sign in after updates

Users cannot sign in to the extension or reach their vault after an update, so they copy passwords by hand.

Tier II · Emerging Problems that are still building up.

10 public reports · first reported 17 July 2023 · last reported 23 April 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Many users say the extension stopped letting them sign in or open the vault after an update.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 10 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.