Email-only supplier support takes days
Email-only support takes days or never answers, with no phone line or manager for urgent order problems.
Tier I · Proven The best-established problems.
5 public reports · first reported 29 October 2019 · last reported 5 October 2025
What's going wrong
Many reviewers say support is slow to reply, often taking days, and sometimes never answering at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.